[et_pb_section fb_built="1" _builder_version="4.27.4" _module_preset="default" use_background_color_gradient="on" background_color_gradient_stops="rgba(0,42,94,0.93) 0%|rgba(28,51,89,0.82) 63%" background_color_gradient_overlays_image="on" background_image="https://www.cembenchmarking.com/wp-content/uploads/2024/12/magnifying_analytics.jpg" background_position="top_center" background_vertical_offset="17%" height="370px" saved_tabs="all" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.27.4" _module_preset="default" custom_padding="21px||56px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_heading title="Pension Administration Benchmarking Service" _builder_version="4.27.4" _module_preset="default" title_text_align="center" title_text_color="#ffffff" title_font_size="46px" width="70%" width_tablet="70%" width_phone="90%" width_last_edited="on|phone" module_alignment="center" custom_margin="40px||0px||false|false" custom_margin_tablet="40px||0px||false|false" custom_margin_phone="0px||||false|false" custom_margin_last_edited="on|phone" custom_padding="||||false|false" title_font_size_tablet="46px" title_font_size_phone="40px" title_font_size_last_edited="on|phone" title_text_shadow_style="preset3" global_colors_info="{}"][/et_pb_heading][et_pb_text _builder_version="4.27.4" _module_preset="default" text_text_color="#ffffff" text_font_size="21px" global_colors_info="{}"]<p style="text-align: center;">Measure • Compare • Learn • Improve • Validate</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" theme_builder_area="post_content" _builder_version="4.27.4" _module_preset="default" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" hover_enabled="0" sticky_enabled="0"][et_pb_row _builder_version="4.27.4" _module_preset="default" theme_builder_area="post_content" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" hover_enabled="0" sticky_enabled="0"][et_pb_column _builder_version="4.27.4" _module_preset="default" type="4_4" theme_builder_area="post_content"][lwp_divi_breadcrumbs _builder_version="4.27.4" _module_preset="default" theme_builder_area="post_content" hover_enabled="0" sticky_enabled="0" use_custom_home_link="on" home_text="Services" home_link="/#Services"][/lwp_divi_breadcrumbs][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.27.4" _module_preset="default" background_color="#ffffff" custom_margin="||||false|false" custom_padding="30px||30px||true|false" global_colors_info="{}"][et_pb_row _builder_version="4.27.4" _module_preset="default" custom_margin="||15px||false|false" custom_margin_tablet="||15px||false|false" custom_margin_phone="||15px||false|false" custom_margin_last_edited="on|desktop" custom_padding="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_heading title="How our clients use our service:" _builder_version="4.27.4" _module_preset="default" title_level="h2" title_text_align="center" title_font_size="29px" title_text_align_phone="left" title_text_align_last_edited="off|desktop" title_font_size_tablet="29px" title_font_size_phone="29px" title_font_size_last_edited="on|phone" global_colors_info="{}"][/et_pb_heading][/et_pb_column][/et_pb_row][et_pb_row column_structure="1_2,1_2" _builder_version="4.27.4" _module_preset="default" width="95%" custom_margin="||||false|false" custom_padding="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="1_2" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_text content_tablet="<p><span class=%22benefit-paragraph%22> </span></p>
<div class=%22col-md-5%22 id=%22slide-right%22>
<div class=%22col-md-5%22 id=%22slide-right%22>
<div class=%22row%22 style=%22margin-bottom: 30px; justify-content: left;%22>
<h4 class=%22benefits-subheading%22>Demonstrate Value for Money to your Stakeholders</h4>
<p><span class=%22benefit-paragraph%22> Demonstrate to your Board and key stakeholders that your pension administration costs, staffing levels and the service you provide members are reasonable and providing value. Clients often cite their service score and cost benchmarking results in their annual reports. </span></p>
</div>
<div class=%22row%22 style=%22margin-bottom: 30px; justify-content: left;%22>
<h4 class=%22 benefits-subheading%22>Improve Member and Employer Service</h4>
<p><span class=%22benefit-paragraph%22> Many clients realize substantial improvements in their service scores over multi-year periods by targeting new improvements each year. </span></p>
</div>
<div class=%22row%22 style=%22margin-bottom: 30px; justify-content: left;%22>
<h4 class=%22 benefits-subheading%22>Optimize Costs and Staffing Levels</h4>
<p><span class=%22benefit-paragraph%22> Several clients have used their analysis to support their business case for increased budgets or staffing levels. </span></p>
</div>
<div class=%22row%22 style=%22margin-bottom: 30px; justify-content: left;%22>
<h4 class=%22 benefits-subheading%22>Make Better Decisions</h4>
<p><span class=%22benefit-paragraph%22> Leverage global industry expertise by connecting with like-minded peers. </span></p>
</div>
<div class=%22row%22 style=%22margin-bottom: 30px; justify-content: left;%22>
<h4 class=%22 benefits-subheading%22>Save Time by Learning from your Peers</h4>
<p><span class=%22benefit-paragraph%22>Use the best practice research, the CEM peer network and the annual conference to jump start your initiatives. </span></p>
</div>
</div>
</div>" content_phone="<p style=%22text-align: center;%22><span class=%22benefit-paragraph%22> </span></p>
<div class=%22col-md-5%22 id=%22slide-right%22>
<div class=%22col-md-5%22 id=%22slide-right%22>
<div class=%22row%22 style=%22margin-bottom: 30px; justify-content: left; text-align: center;%22>
<h4 class=%22benefits-subheading%22>Demonstrate Value for Money to your Stakeholders</h4>
<p><span class=%22benefit-paragraph%22> Demonstrate to your Board and key stakeholders that your pension administration costs, staffing levels and the service you provide members are reasonable and providing value. Clients often cite their service score and cost benchmarking results in their annual reports. </span></p>
</div>
<div class=%22row%22 style=%22margin-bottom: 30px; justify-content: left; text-align: center;%22>
<h4 class=%22 benefits-subheading%22>Improve Member and Employer Service</h4>
<p><span class=%22benefit-paragraph%22> Many clients realize substantial improvements in their service scores over multi-year periods by targeting new improvements each year. </span></p>
</div>
<div class=%22row%22 style=%22margin-bottom: 30px; justify-content: left; text-align: center;%22>
<h4 class=%22 benefits-subheading%22>Optimize Costs and Staffing Levels</h4>
<p><span class=%22benefit-paragraph%22> Several clients have used their analysis to support their business case for increased budgets or staffing levels. </span></p>
</div>
<div class=%22row%22 style=%22margin-bottom: 30px; justify-content: left; text-align: center;%22>
<h4 class=%22 benefits-subheading%22>Make Better Decisions</h4>
<p><span class=%22benefit-paragraph%22> Leverage global industry expertise by connecting with like-minded peers. </span></p>
</div>
<div class=%22row%22 style=%22margin-bottom: 30px; justify-content: left;%22>
<h4 class=%22 benefits-subheading%22 style=%22text-align: center;%22>Save Time by Learning from your Peers</h4>
<p style=%22text-align: center;%22><span class=%22benefit-paragraph%22>Use the best practice research, the CEM peer network and the annual conference to jump start your initiatives. </span></p>
</div>
</div>
</div>" content_last_edited="on|desktop" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"]<p><span class="benefit-paragraph"> </span></p>
<div class="col-md-5" id="slide-right">
<div class="col-md-5" id="slide-right">
<div class="row" style="margin-bottom: 30px; justify-content: left;">
<h4 class="benefits-subheading">Demonstrate Value for Money to your Stakeholders</h4>
<p><span class="benefit-paragraph"> Demonstrate to your Board and key stakeholders that your pension administration costs, staffing levels and the service you provide members are reasonable and providing value. Clients often cite their service score and cost benchmarking results in their annual reports. </span></p>
</div>
<div class="row" style="margin-bottom: 30px; justify-content: left;">
<h4 class=" benefits-subheading">Improve Member and Employer Service</h4>
<p><span class="benefit-paragraph"> Many clients realize substantial improvements in their service scores over multi-year periods by targeting new improvements each year. </span></p>
</div>
<div class="row" style="margin-bottom: 30px; justify-content: left;">
<h4 class=" benefits-subheading">Optimize Costs and Staffing Levels</h4>
<p><span class="benefit-paragraph"> Several clients have used their analysis to support their business case for increased budgets or staffing levels. </span></p>
</div>
<div class="row" style="margin-bottom: 30px; justify-content: left;">
<h4 class=" benefits-subheading">Make Better Decisions</h4>
<p><span class="benefit-paragraph"> Leverage global industry expertise by connecting with like-minded peers. </span></p>
</div>
<div class="row" style="margin-bottom: 30px; justify-content: left;">
<h4 class=" benefits-subheading">Save Time by Learning from your Peers</h4>
<p><span class="benefit-paragraph">Use the best practice research, the CEM peer network and the annual conference to jump start your initiatives. </span></p>
</div>
</div>
</div>[/et_pb_text][/et_pb_column][et_pb_column type="1_2" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://www.cembenchmarking.com/wp-content/uploads/2024/12/growth-tree2.jpg" title_text="growth-tree2" disabled_on="on|on|off" _builder_version="4.27.4" _module_preset="default" custom_margin="||195px|||" filter_opacity="51%" global_colors_info="{}"][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.27.4" _module_preset="default" background_color="#f5f8f9" background_image="https://www.cembenchmarking.com/wp-content/uploads/2024/12/how-it-works-dark-gray.jpg" custom_margin="||||false|false" custom_padding="30px||30px||true|false" global_colors_info="{}"][et_pb_row _builder_version="4.27.4" _module_preset="default" custom_padding="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_heading title="How It Works" _builder_version="4.27.4" _module_preset="default" title_level="h2" title_text_align="center" title_font_size="29px" custom_margin="10px||||false|false" custom_padding="2px|||||" global_colors_info="{}"][/et_pb_heading][/et_pb_column][/et_pb_row][et_pb_row column_structure="1_3,1_3,1_3" _builder_version="4.27.4" _module_preset="default" min_height="238.4px" global_colors_info="{}"][et_pb_column type="1_3" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_heading title="Measure" _builder_version="4.27.4" _module_preset="default" title_level="h2" background_color="RGBA(255,255,255,0)" custom_margin="|0px|0px||false|false" custom_padding="||||false|false" global_colors_info="{}"][/et_pb_heading][et_pb_text _builder_version="4.27.4" _module_preset="default" background_color="RGBA(255,255,255,0)" global_colors_info="{}"]<p>The service metrics and the activity cost and staffing model have been developed over 20 years based on client input into what they find useful and important.</p>[/et_pb_text][et_pb_divider _builder_version="4.27.4" _module_preset="default" custom_margin="8px|||||" global_colors_info="{}"][/et_pb_divider][et_pb_heading title="Improve" _builder_version="4.27.4" _module_preset="default" title_level="h2" background_color="RGBA(255,255,255,0)" custom_margin="|0px|0px||false|false" custom_padding="||||false|false" locked="off" global_colors_info="{}"][/et_pb_heading][et_pb_text _builder_version="4.27.4" _module_preset="default" background_color="RGBA(255,255,255,0)" locked="off" global_colors_info="{}"]<p>Insights gained from your report, global conference and best practice research can be used to improve your service, how you do things and optimize your staffing level and costs.</p>[/et_pb_text][/et_pb_column][et_pb_column type="1_3" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://www.cembenchmarking.com/wp-content/uploads/2024/12/how-it-works.png" title_text="how it works" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][/et_pb_image][/et_pb_column][et_pb_column type="1_3" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_heading title="Compare" _builder_version="4.27.4" _module_preset="default" title_level="h2" background_color="RGBA(255,255,255,0)" custom_margin="|0px|0px||false|false" custom_padding="||||false|false" locked="off" global_colors_info="{}"][/et_pb_heading][et_pb_text _builder_version="4.27.4" _module_preset="default" background_color="RGBA(255,255,255,0)" locked="off" global_colors_info="{}"]<p>You get a comprehensive benchmarking report that compares your service levels, costs, volumes and staffing levels in total and by pension activity to a peer group customized for you and the global universe.</p>[/et_pb_text][et_pb_divider _builder_version="4.27.4" _module_preset="default" custom_margin="8px|||||" locked="off" global_colors_info="{}"][/et_pb_divider][et_pb_heading title="Learn" _builder_version="4.27.4" _module_preset="default" title_level="h2" background_color="RGBA(255,255,255,0)" custom_margin="|0px|0px||false|false" custom_padding="||||false|false" locked="off" global_colors_info="{}"][/et_pb_heading][et_pb_text _builder_version="4.27.4" _module_preset="default" background_color="RGBA(255,255,255,0)" locked="off" global_colors_info="{}"]<p>Understand where and why you are different from your peers. Share ideas at the global peer conference and via the online peer intelligence network. Learn from annual best practice research into areas such as social media, going paperless and client experience surveying.</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.27.4" _module_preset="default" background_color="#f5f8f9" custom_margin="||||false|false" custom_padding="30px||30px||true|false" global_colors_info="{}"][et_pb_row _builder_version="4.27.4" _module_preset="default" custom_padding="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_heading title="Unique Global Pension Administration Database" _builder_version="4.27.4" _module_preset="default" title_level="h2" title_text_align="center" title_font_size="29px" custom_margin="||0px||false|false" global_colors_info="{}"][/et_pb_heading][et_pb_text _builder_version="4.27.4" _module_preset="default" text_text_color="#41a09a" background_color="RGBA(255,255,255,0)" text_orientation="center" global_colors_info="{}"]<p>77 administrators, 50 million members, 2 million employers</p>[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://www.cembenchmarking.com/wp-content/uploads/2024/12/PABS_Value_Analysis.png" title_text="PABS_Value_Analysis" _builder_version="4.27.4" _module_preset="default" width_tablet="" width_phone="" width_last_edited="on|phone" global_colors_info="{}"][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.27.4" _module_preset="default" background_color="RGBA(255,255,255,0)" custom_margin="||||false|false" custom_padding="60px||60px||true|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.27.4" _module_preset="default" custom_padding="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_heading title="The Service Includes Annual Research" _builder_version="4.27.4" _module_preset="default" title_text_align="center" custom_margin="||0px||false|false" global_colors_info="{}"][/et_pb_heading][et_pb_text _builder_version="4.27.4" _module_preset="default" text_text_color="gcid-body-color" background_color="RGBA(255,255,255,0)" text_orientation="center" locked="off" global_colors_info="{%22gcid-body-color%22:%91%22text_text_color%22%93}"]<p>Past topics include:</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.27.4" _module_preset="default" background_color="RGBA(255,255,255,0)" custom_margin="||||false|false" custom_padding="0px||30px||false|false" global_colors_info="{}"][et_pb_row column_structure="1_2,1_2" _builder_version="4.27.4" _module_preset="default" custom_margin="||||false|false" custom_padding="0px||||false|false" global_colors_info="{}"][et_pb_column type="1_2" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"]<div class="col-md-5 col-md-offset-1" style="line-height: 2; padding-right: 20px;">
<ul>
<li>Cybersecurity - Preventing Financial Fraud</li>
<li>Economies of Scale in Pension Administration</li>
<li>Social Media - What are your peers doing?</li>
<li>Social Media - Case studies</li>
<li>Call center best practices</li>
<li>Employer service</li>
<li>IT modernization: Agile implementation case study</li>
<li>IT modernization: Portfolio, program and project management</li>
</ul>
</div>[/et_pb_text][/et_pb_column][et_pb_column type="1_2" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"]<div class="col-md-5" style="line-height: 2; padding-right: 20px;">
<ul>
<li>IT modernization: Change leadership and change management</li>
<li>Pension communication ideas and best practices</li>
<li>Dashboards</li>
<li>Telecommuting</li>
<li>Mobile apps</li>
<li>Satisfaction surveying</li>
<li>Increasing online adoption</li>
</ul>
</div>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]